What makes good CSR headlines in the media?
20.11.2024 | KnowledgeAffairs

My moderation of the discussion between Dorit Caspary (TZ / Münchner Merkur and its local newspapers) and Christian Fikentscher (Head of Group Sustainability at ProSiebenSat.1) at the Haus des Stiftens's Future Day focused on the role of the media in corporate social responsibility (CSR).
What were the most important findings? First of all, media are also companies and are geared to the needs of the capital market, the advertising market, customer expectations and the workforce. The good news is that all these stakeholders expect more sustainable strategies. The CSR measures at TZ / Münchner Merkur and its home newspapers are correspondingly extensive, for example through cooperation with UNICEF and the Münchner Tafel food bank, but also in the area of digital education. ProSiebenSat.1 is involved in countless collaborations and adheres to a clear code of conduct.The in-house #OneTomorrow formats with Joko & Klaas, Green7Week and, of course, participation in the nationwide Sustainability Pact for Media are particularly well known.
Both media representatives reported positive audience/reader reactions to their “constructive news”, and advertising customers also have more and more expectations, for example, in terms of barrier-free offers. In general, useful topics and offers are well received. The independence of the media, media law and the press code are important guidelines in our daily work, especially in times when journalistic neutrality is more heavily discussed in media houses. However, the rapid succession of crises and the coordination of appropriate offers of assistance remains an editorial challenge.
How do media collaborations succeed? First of all, the universal news value rules also apply in CSR media coverage, i.e. is the topic new, is it relevant, does it have a role model character or does it simply have “interesting protagonists” who have an emotional story to tell. If innovative or creative solutions and recommendations for action are offered, then it is even better. Or to put it the other way round: don't be boring with the same old stuff! If company representatives also want to express themselves courageously on social or political topics, they will be given editorial space. However, the editorial competence of the media should not be questioned by excessive control or author corrections.
What does the future hold? The publishing house believes in the value of (local) quality journalism in print and invests in new printing presses. Of course, all media houses deal with their digital strategy and integrated communication and want to get “closer to the readers/viewers” with their multi-channel offers. The wish of the Barcamp participants for media cooperation and value-based reporting could be explored with these two committed media representatives in a direct exchange afterwards. HeadlineAffairs also takes home many suggestions for the right communication of CSR engagement and campaigns. Hopefully, this will lead to good headlines. Thanks to HdS for the invitation.